Privacy Policy

Effective date: October 30, 2026 · Scope: novaarcapp.com

This Privacy Policy describes how NOVAARC TECHNOLOGY LIMITED (“NOVAARC”, “we”, “us”) handles information when you visit novaarcapp.com or email us. It applies to this website only. Individual apps and services may have their own privacy policies.

Information we receive

When you email us, we receive the information you choose to provide, such as your email address, name, message and attachments. When you visit this website, our hosting and security providers may process technical information such as your IP address, browser details, request time and pages requested to deliver and protect the site.

How we use information

We use correspondence to respond to questions and manage business communications. We use technical information to operate, secure and troubleshoot the website. We do not use the website to take payments or offer account registration.

Cookies and third-party services

We do not currently embed advertising trackers or a separate analytics script in this website. Our infrastructure provider, Cloudflare, may use necessary cookies or similar technologies to provide security and network services. If we later add optional analytics or other non-essential technologies, we will update this notice and provide choices where required.

Sharing and location

We may share information with providers that host, secure or support the website and our business email, solely as needed for those services. Technical requests and messages may be processed in countries outside your own. We may also disclose information when required by law or to protect our rights and services.

Retention and security

We keep messages for as long as reasonably needed to handle the inquiry, maintain business records, or meet legal obligations. Hosting and security logs are retained under the relevant provider settings and operational needs. We use reasonable safeguards, but no method of online transmission or storage is completely secure.

Your choices and rights

You may ask us to access, correct or delete personal information you provided, or raise a privacy concern, by emailing us. We will consider requests under applicable law. You may also have the right to contact your local data protection authority.

Changes and contact

We may update this policy when our website or practices change. The latest version will be posted here with its effective date. Contact: [email protected].